My wife and I purchased a down comforter from the Company Store that is excellent. Our Best Value pick, the Goose Feather Down Pillow from JA Comforts, is widely sold in packs of two for less than $30, making it much more affordable by comparison. Washcloths are not much bigger than a postage stamp! Consumers complaining about The Company Store most frequently mention customer service, mattress pad and credit card problems. We’re in this together! Great pillows - but too soft for side sleeping. After a battery of tests, we determined the best pillows for most sleepers are made by Coop Home Goods. The K-bedspread is now about 3-4 feel longer - very cumbersome to try to make the bed and it does not look nice. Because it's not the customer's store! Don't shop here! It's now November 24 and still no mat. I orderd on line and the online tracking did not work "no orders in my accout" and when i called the service staff did not know what thery were doing and said my order was too complicated to figure out - it was for 4 items. The Company Store - Hypoallergenic RDS Certified Down Pillow, #1421. It is made of imported materials and assembled in La Crosse, WI under a 6-step quality process which ensures the fill exceeds government regulations for cleanliness. Proprietary Kool-Flow fabric helps keep sleepers cool during sleep. And again. They fill up your dryer lint comparent with every wash / dry. Reviewed in the United States on July 21, 2017. Its been 2 weeks and still no second pillow. So basically, they are making their problem mine to deal with. Share your voice on ResellerRatings.com Find helpful customer reviews and review ratings for The Company Store Black Label Primaloft Pillow, Med, King, White at Amazon.com. In both instances, I didn't notice the sloppy sewing until weeks after they were received, so I didn't even bother try to contact customer service. In fact, it still shows in stock as of this writing. Shop Now Best Down Pillow Side-Sleeper Standard, The Company Store, $149. The Outside: The Nest Easy Breather pillow is one of the highest rated pillows available right now due to its customizable fill and cooling, fluffy feel.From the outside, it looks like a fluffy pillow with a high-end 100% cotton fabric cover.This pillow comes overstuffed and is responsive to the touch. I'm a senior who is trying to stay home and safe with my health. Verified Purchase. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Love this pillow! Our Pillow Reviews: We’ll find you the best memory foam pillow, the best cooling pillow, and even the best custom made pillow. The items supposedly shipped, (my nightmare probably isn't over yet) I wake up to Amex calling me to let me know they blocked them, as they tried charging g my card again multiple times. Very sad! There are so many ways they could have handled this issue better but they did nothing and continue to do nothing to help. I assume you're in the same boat. Feather pillows can be a cost barrier to many customers due to their relatively high average price-point. Rest assured, these luxurious pillows are organic through-and-through. Each pillow is encased in a shell of smooth, 230-thread count organic combed cotton. I … Your sleeping position helps determine whether a firm, medium, or soft pillow will be best for you. Such a bummer - used to be so nice. I'm required to go out and find a large box for return shipment. Stay safe with our COVID-19 guide. The company offers free shipping to all 50 states, and backs each of the pillows listed above with a 100-night sleep trial and a five-year warranty – both of which are longer than average. All about comfort, for over 100 years. Legitimate company and I have made multiple purchases with them all successful, They were closed site says 24/7 but that's wrong. The 20 best Pillows in 2021 ranked based on 3,086 reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site. Their online site is simply not user friendly. Claim your listing for free to respond to reviews, update your profile and manage your listing. What kind of company is this? The Company Store ranks 39th among Beds sites. We have emailed to inquire what happened, but nothing more. thank you again to company store' customer service! Hmm. Find helpful customer reviews and review ratings for The Company Store Down-Free Pillows, King, White - 2 Pack at Amazon.com. Nice pillows. I have had these pillows for several weeks and am enjoying these very much. Amazon reviews: 4 stars. A few days after that I receive an email saying the 3rd item is out of stock and unable to be delivered. Each pillow is encased in a shell of smooth, 230-thread-count organic combed cotton. I should've bought my down duvet from any department store. Nest Easy Breather Latex Pillow. This is ridiculous... After a purchase last year, I've been getting catalogs from them for months. Material is supportive and comfortable. Love that they are... Great pillows - but too soft for side sleeping. Tried to Live Chat and was switched to a site where I would be charged a $1 fee to ask my question. After several washings, I noticed one of the pillow cases was coming apart, and on closer examination, I saw that it was because the stitching on one of the seams had veered off. Reviewed in the United States on June 16, 2017. Read on to learn more about the different pillow models from Coop Home Goods. Like sleeping on a cloud! Canceled order. Great pillows - but too soft for side sleeping. I ordered some blackening curtains and a rod to hang them. I would have appreciated an e-mail informing me that it was backordered. Hold their shape and are washable which is essential in my opinion. However, I have ordered pairs of towels and pairs of sheets from this company. Read page 1 of our customer reviews for more information on the The Company Store Supreme Firm Down King Pillow PP48-K-WHITE every other online retailer i have ever dealt with provides a return label. A few days later 2 items are received. If I would have known that at the time of purchase, I would not have ordered from The Company Store. i definitely recommend this company and if anyone has an issue with their purchase just contact them via phone or email, i am sure they will handle it appropriately, don't post negative reviews if the issue can be handled privately. I was told that I would not be able to reorder since there was only a couple left and my new order would be put at the bottom of the list. My delivery flagged numerous items as "back ordered", with no estimated arrival date. Rest assured, these luxurious pillows are organic through-and-through. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Wonderful service the pillows arrived earlier then expected. While good quality, they are not great for side sleeping, too soft so not enough neck support. 3.0 out of 5 stars Too soft for side sleepers. I was in the middle of a construction project that included a new bathroom and wasn't able to put my hands on a receipt. Gain trust and grow your business with customer reviews. I haven't actually received my order yet, so I am not able to review the quality of the products. Reviewed in the United States on December 9, 2017, Reviewed in the United States on August 30, 2017. I think it would be a good pillow for children. Handmade in Made in the USA of fine imported goods, all of The Company Store®'s pillow fabrics are double stitched, down proof, and Oeko-Tex® Certified to … It appears I will receive my items nearly 6 months after ordering, and not one email communication from them in the meantime. They are exactly what we wanted - so comfortable. I tried to unsubscribe (and supposedly their customer service has removed me) SEVERAL times. They are 10-15 years old & still have almost all their down. I am concerned that immediately after I was billed for my order, three fraudulent charges were billed to my account. We’re in this together! It is impossible to know the true color of a towel until you can see it and when I went to return the items, I found out about the processing fee. Their order confirmation email came plain text with no links. Again I had to call. Trying to make a return but I am told the UPS site is not working to send me a return label. I could not complete the order online with multiple browsers, and had to place my (large) order over the phone in a process that took thirty minutes. That would have given me the choice of waiting or buying it elsewhere. There are 21 customers that G X pillows, rating them as good. BUYER BEWARE. i do have a problem having to stand in line at the post office to send it back. Do not buy anything from this site. To the poor shopper who bought a children's monogrammed knight and flamingo bath towels (Ryan and Layla), I was the one that received them instead of my own monogrammed purchase. First impressions: It does take a while to puff back up after unboxing. Poor communication. This standard size pillow was too flat for me and provided little neck support. Carpenter Co., the world’s largest producer of comfort cushioning products and the name behind SleepBetter.org, has been providing the ultimate in comfort products for over 60 years. I still have NO answers and no cushions. Now told order is 2-3 weeks back ordered (could be more); no e-mail communication telling me of delays. But will probably be buying firmer pillows. But, when I wrote to them about a bath towel fraying on the edge, they informed me that there was a 90 day guarantee on the product. Suggestion: when there's a delay in an order being delivered because of a material delay, have customer service notify the customer. I purchased because these pillows were indicated for side sleepers in the description. 10 Best Pillows, … Then I wanted darker colors for fall. I have had these pillows for several weeks and am enjoying these very much. Thanks The Company Store for no Custmer Service or respect for my health. Service was very good. After a couple of weeks, I emailed the Company Store to ask when they would arrive. Maybe that's why I didn't get a notification of the hold-up. So I now have ½ a sheet set. Products have gotten much more expensive but quality is not any better than the past. Unusual for me! Now in order to get a refund (Who knows if they will?) I have purchased their pillow inserts and zippered pillow covers, and they were fine and held up well. Overall, my experience with this company has been very frustrating. So now, my daughter in law has no idea a present was bought for her and not deliverable. My last few purchases were on about the same level as Target. Not pleased at all with what they did. So the new items are WAY too big. Learn how to stay safe during COVID-19 in our new guide: Seams rip open, seams are not sewn straight, dye doesn't hold colors, piling and "crumbs' / fibers are all over your home from using them. This is not the company they once were. As well as the more classic pillow styles that use down feathers and fillers too. When I called customer service (which took an extremely long time) I was told that the item was indeed in stock but that someone in the Warehouse had cancelled my order - for some unknown reason. Firm pillows filled to the max with a superior quality blend of 95% feathers and 5% down for a plump and fluffy feel. Last purchase. Not inexpensive either! I spent my entire lunch break trying to get the item picked up and sent back for you, I'm sure we can both agree this company isn't worth the effort. i have no problem with having the return postage deducted from my refund. WORST CUSTOMER SERVICE EVER! They have great sales, amazing customer support if needed. Way too much fabric. Read honest and unbiased product reviews from our users. So much for a cyber Monday deal, it said item was available. 2,231 reviews for Pillows.com, rated 4.65 stars. If these are so bad, why would I buy them again. Paid in full card charged at time of sale. Extremely poor customer service. They then said I cannot return anything until they finish doing their inventory because it would confuse their count! Some of you wrote that the product shrunk in the wash. I am very picky with pillows, I have tried the other brand who claims to be the best pillow ever and I definitely prefer the pillows I from the Company Store. I have to keep adjusting the pillow as it deflates. Let's see if they see the error of this logic. I love all the Company Store products, and bought these because my Company Store pillowcases worked their way off most pillows … I have a hard time believing that was just a coincidence. Available in four densities which allow you to choose the perfect amount of support for your sleeping style so you’ll wake up feeling rested and ready to start your day. Bottom line: If you do purchase their merchandise, examine everything immediately and minutely upon receipt. The Company Store has a consumer rating of 1.48 stars from 91 reviews indicating that most customers are generally dissatisfied with their purchases. BYE! All about comfort, for over 100 years. Will never order from Company Store again. Make sure every bed in your home has a customized white down pillow for a luxurious night’s sleep. Two years ago, we took the plunge ($365 each) for pillows. This customizable down-alternative pillow is softer than shredded foam, so it’s better for stomach-sleepers who need less loft than the Nest Easy Breather provides. Its day 8 now and I'm really thinking I've been ripped off. Available in four densities-soft, medium, firm Customer service just told me it was backordered and it should be delivered Dec. 1. © 1996-2021, Amazon.com, Inc. or its affiliates, Select a location to see product availability. I also had the same problem where my order was confirmed, but the day the order was actually processed (a week later) I received an email stating one of the items was not available. Will never order from u again. The Company Store Best Medium Down Standard Pillow is hypoallergenic and contains 600-fill power white European down encased in a well tailored 245-thread count cotton cover. 68 percent of the 1,747 customer rankings for MyPillow’s Classic medium-fill queen-sized pillow were rated with four or five stars. Ugh! They are too big for the king pillows. Find helpful customer reviews and review ratings for The Company Store Down-Free Pillows, Standard, White - 2 Pack at Amazon.com. They were largely mail-order then. Read real customer ratings and reviews or write your own. That's the only way you can get a refund for these inferior items in which they admitted on the phone to me was known junk in so many word. Reviewed in the United States on July 9, 2017. A day later I got a tracking number that never showed the package moving. Reviewed in the United States on July 21, 2017. For Valentine's Day, I ordered and confirmed by phone a full set of pajamas for my kids (son, daughter in law and baby)By phone, I was as told all items are available and ready to ship. It will be shipped promptly to you upon arrival in our warehouse." I have purchased great comforters, bedding and towels from Company Store over the years and gotten high quality items. Then, the hem on one of the towels fell out--again, because someone at the sewing machine had veered off course. The Company Store is stuck in the 20th century. Poor Service. And my son can return the items shipped. I ordered outdoor cushions a month ago. Reviewed in the United States on September 17, 2017, Everything was good. I have to agree about the idiotic buy your own label policy. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. I ordered in door out door reversible rug because the color matched my bathroom only to see when it came the color is totally different. I will never buy from them again. I am a long time customer but there are plenty places to shop where business care about their customers. I had to call to get info. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, It's not a miss order, it's a defective product The, No way to bring these issues to their attention either since the only, Disconnected calls; delays without communication, A feather bed has feathers emerging by the 100's after 4 months, DO NOT BUY - you'll keep getting printed catalogs for months, Don't Buy Flannel / No Customer Service / Require YOU to find return box, Beware of ordering from The Company Store, Terrible service, delivery, processing do not shop here. Couldn't check status on line with order #; no capability to check order status if a "guest order". Some can be machine washed and dried, while others need to be cleaned only on a low setting, in a front-loading washer, or air-dried. Now these pillows are are pancake flat and in their own assessment, a return for credit. Consumers complaining about The Company Store most frequently mention customer service, mattress pad and credit card problems. Just like the commercials... puppies and softness! My order was 50% delivered but the company did send a replacement product until my second pillow gets processed. The Company Store Do not buy anything from this company. To find more information about reviews and trust on Sitejabber.com please visit. I ordered a front doormat at the end of October. Image of $365 Company Store pillow next to $26 Target pillow. I've called twice about two different orders in the past 6-months and I'm pretty sure I've spoken to the same person each time, which, in combination with the long wait time, makes me wonder about the viability of this company. I am very picky with pillows, I have tried the other brand who claims to be the best pillow ever and I definitely prefer the pillows I from the Company Store. Wife review. Every hour on the hour to be more specific. The Company Store Down Pillows; The Company Store Pillow Reviews | You could call this a dream job. Now I know why its called the Company Store. The Company Store Nice pillows. Half received and that same day half was cancelled. Beware of any purchases made by this store... and this is coming from a loyal past customer. That pretty much makes them disposable! The Company Store ranks 39th among Beds sites. I sent an email and will be calling back in a few hrs. Never again. It looked orange in catalog but it is red. No kids were involved in the fraying of the towel. They have lost a customer after shopping wiith them for over 25 years. Super disappointed. My mom LaVerne bought@ least 10 down comforters from here. The Company Store has a consumer rating of 1.48 stars from 91 reviews indicating that most customers are generally dissatisfied with their purchases. Never shopping there again. Company offers a nice selection of well-made bamboo and memory foam pillows, including some with adjustable fill. It also analyzes reviews to verify trustworthiness. I found myself trying to fluff it up during the night. I have called and emailed four times since then, and the answer is always the same: this is a third party distributor. I have yet to receive confirmation of that cancellation in writing.

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