@Snozzberries I will also try that on another machine though by default, we set the power options to disable all those except turn off monitor. Any suggestions? it is almost impossible to cook an Intel CPU these days. My solution was to enable sleep mode and set my computer to sleep after 20 minutes of inactivity. by However, in order to be able to function normally again, I recently had to solve a nagging issue with my new Dell Inspiron 13-5378 laptop running Windows 10. Ill give this a shot when I get home and let you know if this a solution. Thanks for the help everyone, but I wasn't able to fix the issue. I suspect they will walk you through it, or remote in and figure out what's causing it. It never happens that the computer shuts down during in use … Turned it on this morning and the laptop had dropped to about 20% when it was 100% and turned off the night before. I have re-installed the chipset drivers from HP's website. I have Aspire One AO751h laptop with Windows 7 operating system in it. We just ordered about 15 BRAND NEW Dell Precision M4500 laptops with Windows 7 Pro installed. When I reboot it, it says that windows shut down unexpectedly. I have a laptop in our office of that automatically shuts down itself after being idle for about 15 minutes. I am wondering if someone has experienced anything like this or something similar and would be able to provide some fresh knowledge. Previous Next Sort by votes. see this thread for potential solution to similar problems:  http://www.sevenforums.com/crashes-debugging/119754-random-bsod-crash.html. My laptop getting stuck when idle . I upgraded from 7 to 10, and 7 didn't give me this issue at all.Open the control panel, go to Power Options and click Change plan settings. Am actually experiencing this on my media PC at home. … it gets hot - it starts to shut down additional threads. I have reset the BIOS, done a clean install of windows 10, and tried pulling the battery. My PC just shuts down completely and I have to turn it back on when idle for even about 5-10 minutes or less. I would check the BIOS for power saving features. No matter what, your laptop shuts down after an excessive use. JPo1215 Applying updates to system bios, and windows,usually will take care of it. But I would rather have it go to sleep than power off. This person is a verified professional. https://www.youtube.com/watch?v=zEkjmQr3S7M. I am going to test it tonight to see if it shuts down when idle and will report back. I upgraded from 7 to 10, and 7 didn't give me this issue at all.Open the control panel, go to Power Options and click Change plan settings. on The most commonly … Could this be an … @David Good idea, I will boot into BIOS and leave overnight this evening. Sometimes the issue gets fixed if I install all available Windows updates, but currently there are no more to be installed. My laptop DELL inspiron 14 7470 shuts down every 30 minutes exactly. Also worth noting that when It is fixed it works correctly until the system shuts down improperly. and often is third party or utility program drivers that are the root cause. Again, the only time my laptop will shut itself off is when it is idle because I am not using it. Check all settings there, you should find the one which causes the idle … I have already tried to repair it a another company but they said they need to replace the motherboard but couldn't find the spare parts in Singapore. All that is listed in the BIOS under Power Management is: Auto On Time, USB Wake Support, Wake on AC, Wake on LAN/WAN, Express Charge (Dell technology), and Charger Behavior. in General Support When I have my webcam security software running all day (12-hours), the laptop runs fine. Thread starter bagolzz; Start date Oct 2, 2018; Sidebar Sidebar. My laptop getting stuck when idle. If you are using a laptop for playing games for some hours constantly, then you will face this problem more because the laptops do not come with … I'm wondering if I just had a bad image or if it's a problem with all machines. I have a similar issue too. Can you let one of these sit in a BIOS screen overnight to see if it shuts down? I reinstalled windows and had maybe a year old drivers after reinstalling. I have windows 7 Home Premium 64-bit which shuts down many a times automatically when its left idle. Laptop Tech Support. All I can find in the Event Viewer is that it didn't shut down properly. I am facing a kind of unique problem with my Dell inspiron N5010 laptop. If I am away for a certain amount of time ( I haven't been able to determine the time amount yet) and come back to my computer it is completely powered off. My first reaction in this is that you are having battery issues. Sounds like this is a combination of the hibernation file and the power settings at play. You could try a quick check of your driver for Intel Management Engine Interface, https://www.youtube.com/watch?v=zEkjmQr3S7M. You can follow the question or vote as helpful, but you cannot reply to this thread. The laptop in question is an XPS 15z I use, i7-2640m, 6GB RAM, 500GB 7200rpm hard drive and GT 525M. Again after a week or two of updating my pc is starting to shut down without Any warnings. There are different power settings based on the users' preferences. Track users' IT needs, easily, and with only the features you need. Since you've checked BIOS though, I suspect that Windows is doing something when it goes to sleep that's wrong. mouse/touchpad/keyboard not used for 5 minutes) If I close the screen, the system goes into sleep mode as normal. Sounds like the BIOS is detecting the machine's idle, and shutting down. Dell laptop freezes/locks up randomly then shuts down. But after a month, another laptop with the same model of HP Compaq NX9000 is experiencing the same problem. I have tried installing old and new graphics drivers. Turns out it was hibernation mode that was crashing the machines. I disabled this feature on another machine and it also did not shut down. 0 down vote favorite I have a Dell inspiron 3521 laptop, recently for some reason it started to shut down during boot on Windows logo but on the second turn on it runs very well. Did this happen while the original image was installed from Dell? the fact that it shuts down after a period of time and the OS isn't triggering it means it hardware. Everything was working. Dell Precision M4500, 4GB RAM, Intel Core i7 2.8GHz CPU, 120GB SSD HD, Windows 7 Pro 32 bit. sorry, i read event log error as blue screen. Start > Settings > Control Panel > Power Options > change the power scheme or the settings.\015\012\015\012-=/ Daft Tech /=- ... Dell Latitude D430 Notebook. Some have sleep mode enabled, others do not. Re: Inspiron 13 5378 shuts down when idle I built one with the appropriate software and created an image to install on the rest. These laptops are on a docking station located at different areas of the office. We just ordered about 15 BRAND NEW Dell Precision M4500 laptops with Windows 7 Pro installed. It does not matter whether or not I have any programs open. Quite frustrating when a show ends and I get up to use the bathroom and come back and it's completely off. Oct 2, 2018 2 0 10 0. In that case, I would start the RMA process with Dell. The resource monitor from task manager will display the Disk as empty of activity. I built one with the appropriate software and created an image to install on the rest. Windows 10 Freezing/Locking up Laptop when idle. But when I shut the software down and then leave the laptop idle, it locks up. I have the same question (8) … Through hole … I have checked over the power settings a million times and there is no place that it points to going to sleep or hibernating which is correct. This happens because the motherboard is functioned to do shut everything off it finds any potential danger to the processor. When the user starts the machine the next morning they get the screen 'Windows did not shut down properly, start normal, safe, blah blah...' The event log only shows a "Kernel Power" error once the computer boots up stating 'The system has rebooted without cleanly shutting down first.' I had a power outage last week and since then it's been doing this behaviour again. There are no other logs with any info about the shut down. Jan 12, 2011 at 13:04 UTC. To continue this discussion, please It would at least let you know something in Windows is going whacky. I am using Windows 7 with a LG 1080p LCD tv. Yes, it is true that the excessive use of laptops leads to a random shut down. If it sustains for more 30 to 60 minutes when you laptop shuts down, that means you don’t have any problem with your laptop. How can I resolve this issue? @Air Jimi The machine doesn't blue screen. the CPU is very thermal aware. Disable sleep, hibernate, turn off monitor, and turn of hard disk. My Computer Try3. System is idle (e.g. It was getting stuck frequently so I thought it might be because of the DVD drive as it was making some noise. I then have to unplug the HDMI cord and power cord then plug the power back in before it will restart. We may have found the culprit! This is the message they wrote: "PCB related problem. Also, I lied earlier, we normally do have the hard drive turn off. on Contact Your Administrator when accessing WebDav share, View this "Best Answer" in the replies below », http://www.sevenforums.com/crashes-debugging/119754-random-bsod-crash.html. Thanks for the video! typically that is a driver issue and is confliting with somthing upon execution. When ever I carry my laptop to some place lets say from home to college it stops booting, when I switch on my laptop it starts but after 10-15 seconds it shuts off, also when I try to keep the sysem in bios it again shuts off within 10-15 seconds. I have also upgrade my much older Acer computer at home to Windows 10 and do not have this issue. I … My Gateway Laptop shuts off when I plug in a HDMI cord. I didn't want to have my work computer go to sleep as sometimes that occasionally causes issues. Sounds as if the power adapters are not charging the units properly, either by failure or lack of power at the source. It just shuts itself off. Access Denied. All machines are shutting down unexpectedly when idle for a prolonged period of time (happening overnight). B. bagolzz. All machines are shutting down unexpectedly when idle for a prolonged period of time (happening overnight). This topic has been locked by an administrator and is no longer open for commenting. to enable IT peers to see that you are a professional. There are no events in the BIOS about the shutdown either. Is there a way to turn off administration off on one specific program. ask a new question. Also make sure they are plugged in ;). This thread is locked. POST scan shows everything is normal as well as … Track users' IT needs, easily, and with only the features you need. There is no warning, and it completely shuts down (not sleep or hibernate). This topic has been locked by an administrator and is no longer open for commenting. Asked By Daniel R Alexander 0 points N/A Posted on - 07/06/2014. I would suggest thermal related. I've had it for a year now, and this only started happening about six months ago. Thanks for the link though, I will read through it. HDMI shuts down my laptop! Was previously replaced 1/0 chip bust still same issue. This generally leads to dissatisfaction of the customers towards the desired brand companies like Dell, HP, Lenovo, Sony, etc. But, even after that it is still freezing all of sudden and I got … I was running 11.5 and did a rollback. Forums. If that is the case, the unit runs on battery and shuts down due to power configurations. And yes, the original computer I created the image from (straight out the box) is having the same problem. Possible internal PCB layer. Pursuit to the settings, I would expect the screen to power off after 5 minutes (system remains on) and the laptop to go to sleep 10 minutes after that (15 minutes idle). If your CPU or GPU overheat, then also you may face the issue of computer shuts down randomly in Windows 10. Unit shuts down when idle - Dell Latitude D430 Notebook This is normab behavior for a system with power management settings set. It is running on Window XP...Server is high speed cable...If it shuts down, without me first putting it on standby, it won't wake up..It often has to be rebooted to get any response...It only allows a few minutes of idle time before doing this, so if I'm watching a video or movie, etc..It freezes...It is 6 months old and has always done this.. Mar 28, 2016 at 15:46 UTC. To continue this discussion, please My PC just shuts down completely and I have to turn it back on when idle for even about 5-10 minutes or less. All docking stations stay plugged in and never leave the office. Dell latitude 810 will not power up and says low battery The problem IS, that the … Check all settings there, you should find the one which causes the idle shutdown.. Oct 2, 2018 #1 I have a Dell Inspiron N7110 (17R) and it's getting quite old (almost 8 years old now) but I want to keep it going as long as I can. This does not happen in safe mode. by ask a new question. Computer shuts down when idle Every time that I leave my computer and come back, it has automatically shut down. The laptop is a Gateway MX6421. How to make my wifi network get recognized as Domain by Win10 Clients, Where do you stack up against other IT pros? RyRy note to self to not multitask! check the blue screen error and google it. Be default windows has a Balanced Power scheme. Now just gotta figure out why. I gave that a shot. Then click on Change advanced power settings. Laptops. How To Stop Your New Dell Laptop From Overheating & Shutting Down. If they are all plugged into one power strip, or battery backup, to a single outlet, you may have issues there. still continues, it will turn off. You can follow the question or vote as helpful, but you cannot reply to this thread. I'll verify with the users but most of them don't change the settings. Now I updated my drivers again because some games required newest drivers. Yes, I know this isn’t a tech blog; I get it. Posts : 6,913. No blue screen or anything. it may not be apparaent what the real cause is. My plan B was to contact Dell but wanted to try and figure it out myself first. Then click on Change advanced power settings. I have observed lots of people facing this problem because of windows updates. The machine that I left in the BIOS did not shut down. I just did that and until this moment it runs fine on the battery. Most of the people do not understand the reason behind this problem. My laptop began overheating and shutting down (coincidentally, just after a BIOS update); not a … I suggest, update your windows 10. I'll be testing more tonight.. Good job on narrowing it down to windows power settings. I am currently open for any suggestions. Just shuts off. At first, I thought it was just a result of wrong configuration or something about the software part. My Computer dalchina ... (none) and with any luck this solves it. Take the Challenge », Being able to use Teams when users have Exchange Online Plan 1 only. I doubt you'll need an RMA, but requesting one will get them interested in your case. I've installed updated drivers, updated the BIOS, disabled Intel SpeedStep (as suggested on other forums). Verify your account … Change your power plan to High performance if you like and look at all the power setting details for different scenarios and how they are adjusted in windows. Now as per the suggestion of experts, we have to drain the battery until it shuts down, but so far I didn’t see any improvement doing so. I lock my screen when I go away from my desk. Battery drains while computer is completely off and often have to hold the power button down for 8 seconds for the laptop to turn on. What do I do? Pc kept shutting down when Idle and faster when it was under load. This thread is locked. I've disable it and everything is good. This is my work computer a HP ProDesk 600 G1 that I upgraded to Windows 10. I'll let you know if it fixes the issue or not. Now I have version 9.

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